Last updated: 4 October 2026
Meandros Business Consultants (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit meandros.co.za or contact us, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Responsible party and Information Officer
The responsible party is Meandros Business Consultants, based in Benoni, Gauteng, South Africa (contact: info@meandros.co.za). Questions, requests or complaints about your personal information can be sent to our Information Officer at info@meandros.co.za.
2. What personal information we collect
- Information you give us: your name, email address, subject and message when you use our contact form or email us, and any business details you share when enquiring about or using our services.
- Information collected automatically: technical data such as IP address, browser type, device, pages visited and time on site, collected through cookies and Google Analytics.
We do not knowingly collect special personal information or information about children.
3. Why we use your information
- To respond to your enquiries and provide quotes.
- To deliver and manage the services you request from us.
- To understand how our website is used so we can improve it.
- To send you marketing communication, only where you have agreed to it. You can opt out at any time.
- To comply with legal obligations.
We process personal information on the basis of your consent, to take steps at your request before entering into a contract, to perform a contract with you, for our legitimate interests, or to comply with the law.
4. Cookies and analytics
Our website uses cookies. Essential cookies make the site work; analytics cookies (Google Analytics) help us understand visitor behaviour. You can manage your cookie preferences using the cookie banner, and you can clear or block cookies in your browser settings.
Our contact and checklist forms use Google reCAPTCHA to check that you are a person and not a spam bot. To do this, reCAPTCHA collects information such as your IP address, browser and device details and how you interact with the page, and sends it to Google. Google’s Privacy Policy and Terms of Service apply.
5. Sharing your information
We do not sell your personal information. We only share it with trusted service providers (operators) who help us run our business, such as our website host (Hostinger), email provider (Google), email marketing platform (MailerLite, for people who sign up for our marketing tips) and analytics and web fonts provider (Google), or where required by law. These operators are required to keep your information secure and confidential.
6. Cross-border transfers
Some of our service providers store data on servers outside South Africa. Where this happens, we take reasonable steps to ensure the recipient is subject to laws or agreements that give a level of protection substantially similar to POPIA, as required by section 72 of the Act.
7. Security
We use reasonable technical and organisational measures to protect your personal information against loss, damage and unauthorised access, including encrypted (HTTPS) connections, access controls and regular software updates. If we become aware of a security compromise affecting your information, we will notify you and the Information Regulator as required by POPIA.
8. How long we keep it
We keep personal information only for as long as needed for the purpose it was collected, or as required by law, after which it is securely deleted or de-identified.
9. Your rights
Under POPIA you have the right to:
- ask whether we hold your personal information and request access to it;
- ask us to correct or delete inaccurate, outdated or unlawfully obtained information;
- object to the processing of your information, including for direct marketing;
- withdraw your consent at any time;
- lodge a complaint with the Information Regulator.
To exercise these rights, email info@meandros.co.za. We may ask you to verify your identity before acting on a request.
10. Information Regulator
If you are not satisfied with how we handle your personal information, you may contact the Information Regulator (South Africa) via inforegulator.org.za.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.